Supporting You Every Step of the Way
From listing your property to guest management, Collection A handles it all on your behalf. We ensure hassle-free hosting with maximum earnings, guest verification, smooth bookings, and premium upgrades.
A holiday home is a fully furnished apartment or villa available for short-term stays. It offers the comfort of home with the convenience and service of a hotel.
All stays include utilities (DEWA, internet, gas), cleaning before check-in, fresh linens and towels, and basic kitchen amenities. Some properties may include access to a pool, gym, and parking depending on the building.
A complimentary cleaning is done before your arrival. Additional housekeeping during your stay can be arranged upon request for an extra charge.
Check-in: From 3:00 PM
Check-out: Until 11:00 AM
Early check-in or late check-out is subject to availability and may include an additional fee.
Most of our homes feature smart locks or key boxes for self-check-in. You’ll receive access instructions by email or WhatsApp before your arrival.
Yes, a refundable security deposit may apply depending on the property. It is returned within 10 working days after checkout, provided there are no damages or missing items.
Yes, all utility bills (DEWA, chiller, internet) are included. However, excessive usage or misuse may result in deductions from the security deposit.
Extensions are possible depending on availability. Please contact our guest services team at least 48 hours before your original check-out time.
Pets are not allowed unless the property specifically mentions it. Always check the property description or confirm with our team before booking.
Our maintenance team is available daily. Report any issue through WhatsApp or phone, and we’ll handle it as soon as possible.
No, but we have recommendations available upon request.
You can reach our guest services team through WhatsApp, phone, or email — available daily from 9 AM to 9 PM. Emergency support is available 24/7 for urgent matters.
4:42
in production
