At Collection A, we strive to offer a hassle-free booking experience while ensuring fairness for both guests and property owners. Please review our cancellation policy below:
 

Cancellation Policy

• Full refund if cancelled 10 days before check-in.
• 70% refund if cancelled within 3 days of check-in.
• No refund for cancellations made less than 24 hours before check-in.

Cancellation by Property Owners

• If a property owner cancels a confirmed booking, guests will receive a full refund and assistance in finding an alternative stay.
• Repeated cancellations may result in penalties or listing suspension.

Refund Policy

• Refunds (if applicable) will be processed within 7 business days to the original payment method.
• Any service fees may be non-refundable based on the booking terms.
  No-Show Policy

No-Show Policy

• If a guest does not check in on the scheduled date without prior notice, the booking amount may be non-refundable.

Modification Policy

• Date changes and modifications are subject to availability and may incur additional charges.